How returns work
- First, send us an email to cosylegs79@gmail.com – with your order number and a short note on what you would like to return.
- We get back to you within 24–48 hours and tell you where to send the item.
- Send the item back – please unworn and, if possible, in its original packaging.
- Refund: We refund the purchase price no later than 14 days after your withdrawal, using the same payment method. We may withhold the refund until we have received the item or you have shown proof of return.
Costs
You bear the cost of the return shipment (€7.90).
Withdrawal period
You can withdraw from your purchase within 14 days of receiving the item without giving any reason. You can find all details in our cancellation policy.
Item damaged or wrong item delivered?
Write to us with your order number and a photo – we will arrange a replacement or refund. In this case you do not pay any return costs.